Companion & Warranty

Concierge Companion is an additional component of the Concierge room booking displays solution. Companion makes it easier for you to track and better utilise your rooms, which improves your team’s productivity.

Our Companion software is a cloud-based support, reporting and analytics tool. The Companion website is accessible on any device that has an internet connection, conveniently access it on your smartphone, laptop or desktop.

Companion completes your room booking management solution by providing several convenient functions such as site-wide health monitoring, a powerful reporting engine, configuration consistency checks and graphics package hosting, which includes places to store logos, skins, and videos for the display.

The software also includes a bulk configuration tool, where you have the ability to manage large amounts of concierge panels in one easy upload function.

Be confident your meeting rooms are always being used fairly and efficiently by accessing daily, weekly, monthly, quarterly or yearly reports that compare room and organiser: 

  • Occupancy and utilisation statistics
  • Ad-hoc booking statistics, meetings booked directly from the panel in-person.
  • Unconfirmed booking statistics (meetings that were booked but were not confirmed in person, revealing room underutilisation).

All of this is augmented by Companion’s ability to distribute clean & summarised failure reports when a panel or group of panels fails to check-in or a change in environment means incorrect or outdated room booking information may be on display and causing confusion. 

Concierge Companion support software is provided free of charge for the first 12 months. 

Read more about our Companion overview and hosting considerations here.

Purchase extended Companion support through our authorised reseller, find your local provider here

Warranty

All Concierge products are covered with a 12 months warranty, free with purchase.

Concierge offers extended warranty for purchase for up to 3 years for devices and up to 5 years for companion cloud support. Extended service can be purchased from a Concierge authorised reseller, find your local reseller here.

View our manuals and faqs here.

See how it all works
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